Skytripgo is one of the most chosen airline booking platforms of all time. When it comes to planning your weekend getaway, Skytipgo has got you all covered. By using the available resources on our website, you are giving consent to follow the conditions and restrictions that are mentioned here in the 'terms and conditions' section. Here, the listed terms fall under the legal requirements and apply to all forms of travel-based transactions made on the website.
You and Skytripgo accept the rules and regulations that come with using the Skytripgo website. Here, the customer should be aware about the fact that the access to and complete use of www.skytripgo.com , the company's official website, on tab apps, any approval, functionality, and the services are provided on or through the various online platforms which are entitled to the below mentioned terms and conditions, regardless to the fact that you are a registered user or a guest only. Users can visit the website to check about the flights, get travel-related information, make bookings, make payments, or collaborate for a travel business.
Always review the Terms and Conditions before using the website. Please remember that by accessing or using the core website or clicking to accept/agree, you are governed by these terms of use and our Privacy Policy, which can be found at Skytripgo.com and is incorporated by reference.
All terms and conditions are subject to your booking, which we issue. To initiate the booking process, one must accept the standards and directives of the policies, which cover payment terminology, refunds, cancellation policies, fare usage, and related services
Please note that detailed directiveness is provided before making a booking and is well-incorporated by reference into these terms. Be aware that violating a directive (regulation) can result in canceled bookings and denied access to relevant travel services. Depending upon the travel provider's guidelines and directives, one may also lose their money when paid for such bookings.
We ensure that you receive all the appropriate information when booked by us and provide assistance with your bookings. These services are provided to you solely for personal and non-commercial purposes, and you agree to the following:.
Our services mentioned will be used strictly for personal and non-commercial purposes.
You must be at least 18 years old and legally able to enter into contracts. Customers are required to use our services legally under the terms. Please note that all information you provide must be 'true,' current, accurate, and complete.
When Booking on Behalf:
You must have full authorization to book on sbehalf of someonebelse Inform your guests of the terms applicable to the booking, which include Standards and Guidelines, and ensure that they agree to comply with such requirements.
You will be responsible for managing any outstanding balances, change/cancellation requests, and other booking-related issues.
You Also Agree Not To:
It is considered the most crucial aspect for a smooth travel experience. Therefore, when payment is made at the time of your booking, you must pay in the local currency applicable to our services. The company accepts payments through third-party processors, and the charges to your payment method will be following the relevant location of our service as described below:
Here are the countries where we can verify payments:
Malaysia, Bulgaria, China, Egypt, Denmark, Austria, Germany, Greece, France, Finland, Bahrain, Indonesia, Ireland, Italy, Kuwait, Saudi Arabia, Lebanon, Portugal, Thailand, Turkey, Costa Rica, Argentina, Vietnam, Chile, United Arab Emirates, Colombia, Ecuador, El Salvador, Venezuela, Peru, Qatar, Oman, South Africa, Spain, Sweden.
Singapore, Hong Kong, Brazil, Switzerland, the United Kingdom, Canada, India, and the United States.
Cost
The full detailed price will be mentioned on our Service Page, except in the case of any mistakes that may occur. Price ranges can change at any moment; however, the process will not affect already accepted flight bookings, except in the case of errors. We also ensure that all our travel services are displayed accurately, and we work hard to maintain correct pricing. Therefore, we reserve the right to correct any pricing mistakes made regarding our services.
And if there is a clear error and you have already booked, we will assist you by offering the option to keep it by paying the correct fees or canceling it without any penalty. We are not responsible for providing any available travel services to you at an incorrect (lower) price, even after you have received a 'booking confirmation', if the mistake should have been evident to you.
Taxes
The flight booking prices mentioned in our services may or may not include taxes or tax recovery expenses. Note that these taxes can encompass amounts for value-added tax, service taxes, sales taxes, occupancy tax, and all other related taxes. Please note that taxes or tax recovery charges are typically calculated or estimated based on the prices displayed through our services, before any discounts, loyalty program rewards, or coupons, which are all considered price reductions for tax calculation purposes in the relevant jurisdiction for the bookings. In some jurisdictions, you may be required to pay local taxes imposed by local tax authorities. Here, you may also be charged for such taxes. Before you finalize your booking, we will inform you about any local taxes you are expected to pay, provided the airline has notified us about them.
Be aware that local tax rates may change between the booking date and the stay dates. If the taxes have changed by the time you arrive, you may have to pay the updated amount.
Currency Conversion
Please note that the currency conversion rates listed on our Service page are based on publicly available sources and current exchange rates. Please be mindful of the fact that the currency may change between the time of reservation and travel. Such prices are provided solely for informational purposes. While we strive to offer accurate information, our Company does not guarantee the correctness of such rates because they are beyond our control.
Other Payment Methods
We can collaborate with alternative payment method providers, like financial organizations, to help offer you good alternative payment options. Our company does not promote or suggest any particular payment provider. We are not responsible for any content or actions taken by alternative payment sources. Making payment through your preferred payment provider and the risk that might come with it is your concern, not Skytripgo's. Here, it's always advisable to be careful and do thorough research on your preferred payment provider.
Fraudulents
Suppose we believe a particular booking or account contains indicators of misuse, fraud, involvement with a government-approved person or entity, or other suspicious conduct. In that case,we may request additional information from you. And if we believe that a booking or an account is linked to fraud, a government-sanctioned person or entity, abuse, or any type of suspicious activity, then we may:
Booking Confirmation
The booking confirmation outlines the key details of your reservation, including the description of the travel service you purchased at the specified price. We will send your booking confirmation through your shared email ID. If you do not receive your booking details within 24 hours, connect with us.
Contact us if you need to cancel or amend your bookings as per the destination, travel date, starting point, property, or mode of transportation. One does not have the right to cancel or make changes to their booking unless it is permitted by the relevant Travel Provider's Rules and Regulations, which are shared with you before making a booking.
We, as the travel providers, can charge fees if you cancel in whole or in part, or if you change your booking. The costs will be outlined in the Refund Policy Section or in the Restriction one. You agreed to pay any charges related to the flight changes. Please note that the price of your new arrangements will depend on the applicable fees. Also, be aware that the cost of your new arrangements will be determined by the relevant price at the time you request the change, route, and destination as well. The payable amount may not be the same as the amount you initially booked for the travel services. Prices typically increase as the departure date approaches.
Follow the Restrictions mentioned below to know about the conditions that you can apply to your bookings:
Refund
The refunds will be issued to you via the original payment method you used to make the payment. Please note that the refund will be done by the party that handled your initial payment. You can contact the customer care department for assistance with processing the refund.
This section helps to know about the terms that apply to the specific travel service. Please note that the information provided is not exhaustive and does not replace the applicable restrictions shared with you during the reservation.
Meals
If you have booked meals along with your flight, please note that the number of meals included depends on the number of flights. Additionally, when booking, you can also request meals.
Flights
Before making a booking, it is vital to understand the rules and restrictions of the flight for everyone. If you pay us for your bookings or on behalf of someone else, we shall function as usual. The pricing and availability of your flight are only guaranteed once you have purchased the airline tickets.
Low-Cost Flight
Several flights displayed price ranges that are converted from another currency for convenience, providing an estimated cost in your local currency. The actual amount charged by the airline varies due to fluctuating exchange rates utilized by financial institutions and card-issuing companies. Ensure that when completing your booking, the airline provides the amount they indicated would be charged.
Some low-cost air carriers allow passengers to change or cancel their flights by contacting them directly. They may or may not receive updates if their flight is changed or rescheduled. Such changes will not be reflected in the itinerary provided through our service. We request that you print any subsequent itinerary changes received directly from the airlines.
You understand and agree that:
Here, we offer you the option to book either two one-way tickets or a round-trip ticket. So here, a combined one-way ticket may offer a broader selection of flights. They are usually less costly and can be easily combined on the same or different airlines. Here, one-way tickets are subject to more restrictions than the round-trip ones. And if one of these flights is affected by an airline change, such as cancellation or rescheduling, then you must pay the charges when making changes to the unaffected flight. You will be informed when booking one-way tickets, in addition to round-trip tickets, so that you can decide which one to book for your trip.
No-Show cancellations
If you are unable to take your booked flight, it results in a no-show cancellation. As a result, the passenger may be entitled to a refund only of the airport taxes and fees that were charged as part of the flight ticket cost.
Operating airlines
Flights can also be operated by another airline. When different information about the operating airline is reflected through our provided service, then the airline may charge you for your flight booking, which would appear on your payment statement.
International Travel
When Traveling Abroad, a happy and safe journey is all that a passenger looks forward too. Still, it's also necessary to be aware that traveling to some specific destinations can be risky. One should read through the travel warnings and advice, and all other updates and alerts issued by the government, before proceeding with bookings. Passengers should also keep an eye out for warnings and any type of travel advisory while traveling and upon returning to avoid any potential problems.
Passport and Visa - One should contact the relevant Embassy or Consulate for information regarding passports and visas. The requirements may change, so check for details before booking and allow sufficient time for all relevant applications. We are not liable if you are refused entry onto a flight or into any foreign country due to your conduct, which includes your failure to carry the correct and adequate travel documents that are needed when flying, the authority, or the country through which you are transiting. This includes all the stops made by an aircraft, even when you are onboard and have not left the aircraft or the airport.
Government around the world works differently, which means some require airlines to provide passengers' personal details to their aircraft. In this, the data will be collected either at the airport when you check in or while making your reservations. One can always reach out to the relevant airline when traveling with it. We here do not support any thought that traveling to international destinations is advisable, without any risk, and is free from any type of damages or losses that may result from travel to such destinations.
By submitting or say authorizing the content related to our services, you are granting a worldwide, non-exclusive, royalty-free, irrevocable, transferable, and a fully sub-licensable right to use, modify, reproduce, translate, publish, create derivatives works from, and then publicly display and perform any such 'content' in any mode, now known or later devised, for any purpose.
Here, you agree to:
Also, one acknowledges and agrees to
We, at our discretion, can use the name that one has submitted with any content to attribute your content, like when displaying your first name and hometown on a review that you have submitted in a non-identifiable fashion. Know that this content (information) will be shared with associated providers:-
You are solely responsible for your Content, and any Content provided by you must adhere to our Content Guidelines.
We own and operate the services provided to you through our website. To the most significant degree permissible by law, we assist and support you in the following situations:
We reserve the right to remove, edit, or change this website, as well as any services or content we offer through the website, at any time and without notice, at our sole discretion. We are not responsible if the entire website or any portion of it becomes unavailable at any time or for any length of time for any reason. Users may be prohibited at any time from accessing some or all of the website. You are accountable for:
One may need to provide registration details and all the other information to access the website or some of its contents. Be aware that using the website depends on the accuracy, truthfulness, and timeliness of all the information you submit. You understand and consent to the use of all the information in accordance with our Privacy Policy, which applies to all the information you have shared with us, whether you are simply registered on this website or in any other capacity, which includes but is not limited to the use of any additional content on the website.
Please be aware that, as part of our security process, if you have selected or provided a login ID, password, or any other piece of information, you are required to keep it private and confidential. Additionally, you agree that your account is private to you and that you won't allow anyone else to use your username, password, or other security details to access any portion of our website. You must inform us right away if your information has been accessed or used for any reason without your knowledge. Please be cautious when sharing your information over the phone with our representatives. Ensure that you have all the information readily available so that you can make reservations promptly with the help of your agents.
Regardless of whether it was chosen by you or shared by us, we reserve the right to disable any information or other forms of identification at any time and for any reason, including if we believe you have violated any of the terms of use.
Intellectual Property Rights
Please note that the website and all of its contents and functionality are under the control of the company, its licensors, or other information providers, and are protected by domestic and foreign trade secrets, copyrights, trademarks, patents, and all other proprietary rights laws.
Under the terms of these Terms of Use, one may only use the website for personal and non-commercial uses. And except as provided below, one is not permitted to reproduce, modify, translate, distribute, publish, publicly perform, digitally store, download, save, or even transmit any of the content on our website:
One Should Not
If you violate the terms of use by copying, altering, downloading, printing, or otherwise using or providing access to any section of the website, your right to use the website will end permanently. Additionally, you must return or, at our discretion, delete any copies of the content you have made. We retain all rights not expressly granted, and no right, interest, or title is given to you in or to the website or any information found in it or obtained from it. Thus, any use of the website in violation of the terms of use, copyright, trademark, or any other law constitutes a violation of the terms of use.
Trademarks
The company name and logo, along with specific concepts, are trademarks of the business, its affiliates, licensors, or other third parties. Trademark law protects related names, goods, logos, service names, designs, and slogans. You are not permitted to use such logos without the company's prior written approval. All other names for products, services, images, and slogans on this website belong to their respective owners and cannot be used without consent.
Ensure that you read through this section, as it mandates that all disputes be addressed through binding arbitration or in small courts, and it prohibits bringing a class action or similar process in any forum. Arbitration is required if your nationality is not limited to the United States and enforces arbitration agreements. If you are located outside the U.S. and attempt to file a claim in the U.S., then arbitration is required to determine the threshold issue of whether this dispute resolution section applies to you, as well as all other threshold determinations, such as arbitrability, residency, venue, and applicable law. If your country of residence does not enforce arbitration agreements, then the mandatory pre-arbitration dispute resolution, notification, and prohibition on class actions or representative proceedings provided below still apply to the extent enforceable under the applicable law.
We are committed to ensuring traveler satisfaction and addressing consumer disputes promptly. Our conflict resolution process consists of two steps:
Agreement to Arbitrate (Arbitration Agreement)
This includes any claims you bring against our subsidiaries, travel companies, or other firms that provide products or services through us. We mutually agree that any disputes arising between us related to our services, including the specific terms, our Privacy Statements, and any products or services provided by us or through airlines or organizations that offer products or services through us, as well as any interactions with our customer support or representations made by us in claims, will be resolved through arbitration rather than in court, except for those that can be addressed in small claims court.
This covers any claims you bring against us, our subsidiaries, or other firms that provide products or services through us. Please note that this Arbitration Agreement serves as a comprehensive framework for binding arbitration and includes any claims brought by or against third parties, including, but not limited to, your spouses, heirs, third-party benefactors, and those where their claims arise in relation to the use of the Travel Services.
If a third-party beneficiary of these terms raises a claim against the entities covered by these Terms, all such claims will also be subject to this Arbitration Agreement. The arbitrator is responsible for determining all threshold arbitrability issues, including the existence, scope, or validity of the Arbitration Agreement, and any arbitration defenses such as whether this Arbitration Agreement can be enforced, is illusory, and defenses like waiver, delay, laches, or estoppel.
Small Claim Court Matters
Despite the arbitration terms above, either you or we may file or remove a claim in small claims court, as long as the claim falls within that court's jurisdictional limits. However, the small claims court cannot hear any claims on a class or representative basis, nor can it consolidate or combine claims from other individuals with similar issues. Additionally, if the claim in an arbitration demand qualifies for small claims court, either party may choose to have it resolved there instead of through arbitration. This election must be made in writing before an arbitrator is appointed, or, according to the AAA rules, by notifying the other party.
If any third-party beneficiary of these terms raises claims against the entities covered by these terms, those claims will also be subject to this Arbitration Agreement. Here, the arbitrator is responsible for determining all threshold issues, such as the existence, validity, or scope of the Arbitration Agreement, and whether it can be enforced, is unconscionable, or illusory.
No Class Actions or Representative Proceedings
We both agree that all procedures to resolve claims will be conducted on an individual basis, rather than in a class or representative action, which includes but is not limited to private attorneys general. Please note that the arbitrator may not consolidate claims from more than one party in any class or representative proceeding. We both acknowledge that you are waiving your right to a jury trial.
Arbitration Rules and Governing Law.
The Arbitration Agreement is a written agreement to arbitrate that evidences a transaction involving interstate commerce. The Federal Arbitration Act (AAA), it governs all substantive and procedural interpretations and enforcement of this particular provision. The arbitration will be administered by the AAA in accordance with the AAA's Consumer Arbitration Rules, or other AAA arbitration rules deemed applicable by the AAA, then in effect, except as modified. The AAA Rules and Regulations are available on the official website. Please note that the arbitrator shall apply the law of the state of Washington, regardless of conflict of laws principles, except that the FAA governs all provisions relating to arbitration. Be aware that foreign laws do not apply and that this arbitration can be amended by mutual agreement in writing.
In any situation where we are unable to provide a solution to your registered complaint within the next 60 days, you may commence arbitration proceedings. Please also note that while engaging in the pre-arbitration resolution and notification process, fulfilling these requirements is necessary before initiating arbitration. AAA does not have the authority to administer the claims until all Pre-Arbitration Dispute Resolution and Notification requirements have been met. The statute of limitations will be monitored while the parties participate in the required dispute resolution process outlined in this section.
Filing for Arbitration
To initiate arbitration, one must submit the Demand to the AAA as outlined in the AAA Rules and Regulations. The AAA provides a Demand for Arbitration form. Keep in mind that it will be handled by a single arbitrator appointed according to AAA rules or by mutual agreement between you and us. Please note that the arbitration will take place at either of the following:
The Arbitration fees and your share of arbitrator compensation shall be governed by the AAA Rules, as amended by the AAA Consumer Rules. So, in order to initiate the arbitration, each and every party will be held responsible for paying the filing fees as required by the AAA, which are approximately equivalent to the current court filing fees.
If you can demonstrate that the costs of arbitration would be prohibitively expensive compared to the costs of litigation, or if you would otherwise qualify for a fee waiver in court, we will cover the portion of your arbitration filing and hearing fees that the arbitrator determines is necessary to ensure the arbitration is not cost-prohibitive- regardless of the arbitration's outcome. However, this does not apply if the arbitrator finds that your claims were frivolous or made in bad faith. Either party may request that the arbitrator award attorney's fees and costs if it is proven that the opposing party filed a claim, counterclaim, or defense that is factually or legally groundless, brought in bad faith or for the purpose of harassment, or otherwise frivolous, as permitted under applicable law and the AAA Rules.
Arbitration Decision's
Know that there is no judge or jury in arbitration, and court review of an arbitration award is limited under the FAA. Also note that the arbitrator's decision covers essential findings and conclusions on which the arbitrator bases the award. And the judgment on the arbitration award may be entered in any court with proper jurisdiction. The arbitrator may award any relief that is allowed by law or the AAA Rules and Regulations. Still, the declaratory or injunctive relief may be awarded only on an individual basis and only to the extent that is necessary to provide the relief warranted by the claimant.
Severability Clause and Term Survival
So, if any part of this Dispute and Arbitration Provision is found to be unlawful for any subsequent reasons
Travel Support and the Complaint Handling
Reach out for any type of concern you have. 24/7 our customer care department is open to assist you. For answers to commonly asked questions, to contact us via the chat function, or to visit the support page, please click here.
Insurance
So, unless otherwise specified, the rates indicated do not include travel insurance. One should be able to obtain insurance that can cover the repercussions of inevitable cancellations and risks, like the expense of repatriation in the event of an accident or illness. You are also responsible for ensuring that any insurance policy purchased can meet the needs. You may be shown various travel insurance products. If this is the case, our service will be displayed with information on the insurance provider, including key details and terms and conditions.
Failure to Involve
Our failure or delay in enforcing any provision of these Terms does not waive our right to enforce that or any other provision in the future.
Complete Agreement
These terms here cover the entire agreement between you and us, with all due respect to our Service. They hereby replace all prior or contemporaneous communications, whether electronic, oral, or written, between you and us regarding our Service.
Unenforceable Provisions
If a court or other authority of competent jurisdiction finds any provision (or part provision) of these Terms to be invalid, unlawful, or unenforceable,. In that case,that provision (or part provision) shall, if necessary, be deemed not to be part of these Terms with you. In such a circumstance, the legality and enforcement of the remaining terms are not affected.
Assignment
We may, and you may not, assign, delegate, subcontract, or otherwise transfer the rights, duties, or obligations that are under the terms. Please be aware that we will not take any action that would reduce your rights or guarantees under the terms.
Survival Obligations
Any provision of these Terms that expressly or by nature imposes obligations after the expiration or termination of these Terms will survive such expiration or termination.
Disclaimer:-Travelers can communicate directly with the airline by using Skytripgo.com. We put a lot of effort into providing accurate information. Any liability for punitive, consequential, or indirect losses is disclaimed by Skytripgo.com. You confirm that you have read, comprehend, and agree to the terms and conditions by using Skytripgo.com.
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