Can I Cancel My Iberia Flight And Get A Refund?

Yes, the option to cancel your ticket or get a refund depends on the fare and whether or not you purchased the “Flexible Ticket” option as an extra when you booked your flight.

In the last moment, did you change of plans? Read on further to know about the Iberia Airlines cancellation policy. Learn also about the Iberia cancellation policy - Covid-19, so that you can be better prepared for any type of situation.

Ways To Cancel an Iberia Flight

Let’s get the flight cancellation policy in order. However, there are certain ways to process the cancellation. 

Cancel an Iberia flight by phone

One can cancel their flight by phone. The number to call is 900 111 500. Availability is 24/7, and one can easily dial the phone number to speak with the customer care support of Iberia Airlines. 

• Dial the phone number, wait for the options.
• Choose the language you wish to speak into.
• Dial 1 for flight status.
• Dial 2 for rebooking the flight.
• Dial 3 for the cancellation process.
• Dial 4 for special assistance at the airport gate. 

Cancel by Website

Browse the airline’s website, go to the ‘manage your booking’ section, or call the customer care service department. And if you have a Flexible ticket, then you may be eligible for a refund. 

About Iberia Airlines Cancellation Policy

Iberia’s cancellation rules depend heavily on the fare class and timing of your cancellation. Here’s a complete breakdown:

24‑Hour Period

This is one of the convenient options to cancel your booked tickets. If you book directly with Iberia (via website, app, or call center), you can cancel within 24 hours of purchase—without fees—as long as the flight departs at least 7 days later. Flexible name changes are also allowed during this period. So, follow the guidelines to avail this flexibility.

Fare Class Rules

• Basic/Classic Economy (non‑refundable): No refunds after the 24‑h window—cancelled tickets convert into travel vouchers [~€60 cancellation fee].
• Classic Plus, Flex, Business Plus, Business Flex: Refundable—with cancellation fees ranging from €60 to €250 per segment, depending on fare type and timing.
• Award (Avios) Tickets: Fully refundable without penalty; taxes are returned, and Avios redeposited.

Note: The fees are subject to change; please connect with the airlines for the exact fees.

Fees by Fare Tier

• Economy: €60 per one‑way flight
• Business Plus: €120 per segment
• Business Club: €250 per segment

Refund Process

While purchasing the ticket, ensure that you adhere to the provided regulations by Iberia airlines.

• Refundable tickets: Full amount (minus fees) back to original payment method, typically processed within 7–20 business days.
• Non‑refundable tickets: Travel vouchers issued (valid 1 year, non-transferable).

Partially Used Tickets

Any unused flight segments on a trip can be cancelled into vouchers; no cash refunds for partially used itineraries.

COVID & Special Circumstances

Special flexibility applies if cancellation is due to health crises, lockdowns, or COVID-19 (with medical proof)—vouchers or fee waivers may be available.

Iberia offers a fee-free 24‑hour cancellation window followed by complex rules based on fare type. Basic fares are the least flexible, while Flex and Business tickets offer refunds with fees. Non‑refundable bookings convert into year‑long vouchers, and award tickets remain fully refundable. Always review your fare before booking.

Does Iberia have a 24-hour cancellation policy?

Yes, Iberia does offer 24-hour cancellation policy for the convenience of the passengers. Remember that it is for flights booked at least 7 days before departure. It is one of the easiest ways to get a full refund from your chosen airline. For more information, connect with the Iberia customer care department by using the various modes or alternatives to connect, such as a phone call, visiting the Iberia office, etc.

Is Iberia fully Refundable? 

No, it does not offer fully refundable tickets across all fare types. Whether a ticket is refundable or not depends on the fare class that one has purchased and also if a flexible ticket option was selected at the time of booking. Iberia Airlines refund policy also states that the ticket fares that are subject to restrictions do not allow refunds or flight changes, and if they do, then there are penalty fees. 

Iberia’s cancellation policy has certain regulations to follow; it depends on the fare type that you have purchased. Remember that non-refundable ones have no refund to be reflected, although some fees or taxes may be refundable. The flexible fares here are those that come with a Flexible Ticket option that enables one to request refunds, sometimes with a cancellation fee.

What is Iberia Refund policy - Covid-19 ?

Iberia has introduced new flexible tickets in response to COVID-19, which allow you to change your flight or receive a refund voucher under specific conditions. For instance, you might qualify for a refund voucher if

• Your destination has implemented new entry restrictions.
• A sudden mandatory lockdown or quarantine at either your departure or arrival locations affects you.
• You have a medical document as proof that you tested positive for COVID-19.

To obtain a refund if any of these apply to you, visit the Iberia website's "Manage your booking" page. Your medical certificate can also be emailed to salud@iberia.es.

In case you have cancelled the Iberia flight, you can get a refund for the ticket you have purchased in the form of a ‘flexible ticket’ option. This is not included in any of the ticket management fees, which are non-refundable. And any further fares or charges are subject to restrictions, which implies that you cannot get a refund. 

Refund Policy As Per The Ticket Types

Conclusion

Iberia cancellation Policy is easy to follow and regulated by the passenger. Read through the paragraphs to know how one can be prepared better, if they have a change of plans. Every airline ensures that the passenger gets a fair chance to cancel the tickets. From 24-hour cancellation policy to refunding everything, it is well taken care of under the core supervision of the Iberia airline’s customer care department.