Cathay Pacific Name Correction Policy | Modify Booking Details Easily

How do I change my Name on a Cathay flight? 

Travelers often require the name on their flight ticket to be updated as a result of misspellings or a legal change of name following a marriage or a divorce. Cathay Pacific permits its passengers to correct their names on the existing flight tickets. Nevertheless, passengers are required to change their names on the ticket by certain rules and regulations. This guide will help you through the steps of renaming, policies, charges involved, the documents to bring, and tips to facilitate a seamless journey.

What kinds of name changes does Cathay Pacific permit? 

The Cathay Pacific name change policy is not very strict, but it has certain boundaries. The important thing is that the name change will only be permitted in the case that the passenger is the same individual on the ticket. This is to say that you are not able to change the name in order to transfer your ticket to another individual.

Name changes are allowed in two types:

  • Minor Name Changes: It is also possible to correct spelling mistakes (up to 3 characters), typos, line order of first, middle, and surname, titles, and gender markers. Cathay Pacific makes these changes in the name for free when requested within 24 hours. 
  • Legal Name Changes: When a passenger has to change more than just three characters in their name. For instance, changing the last name due to marriage or divorce. Under this, the passenger must pay the fee along with all the necessary documents. 

Understanding Cathay Pacific’s Name Change Policy

Cathay Pacific ensures that the boarding passengers are the same individuals who made the booking. Therefore, any passenger with a mistaken name must correct it before the flight departs. However, there are certain restrictions on the name change mentioned in the Cathay Pacific name change policy. Before you request the name change, you must review the name change policy listed below: 

  • The passengers can change a maximum of three characters in their name. 
  • Cathay Pacific will not charge a fee to passengers for minor name changes. 
  • When a passenger needs to make a significant change, such as changing their last name due to marriage or divorce, they will be required to pay a fee and submit supporting documents. 
  • No passenger will be allowed to transfer their ticket to another person by changing the name. 
  • The passenger can change their first, middle, or last name. 
  • The passenger can add or remove the middle name for free. 
  • If the passenger cannot qualify for a name change, they must cancel their current booking and make a new reservation with the correct name. 

Documentation needed to change legal name

According to the Cathay Pacific name correction policy, when you apply to change the name on a ticket with Cathay Pacific on the basis of a marriage, divorce, or other official reasons, you are supposed to present certain documents that would prove your identity and the legitimacy of the change. These documents normally contain:

  1. An authentic passport or government-issued ID with the proper name.
  2. Marriage certificate (to change name on marriage).
  3. Divorce decree (of change of name after divorce).
  4. Legal papers or a court order that will support other forms of changing names.
  5. Any new travel documents (new passport or ID) with the new name.

These documents should be submitted on time so that the approval may be expedited. Cathay Pacific might make you email scanned documents or upload them through a secure portal on the web.

How to Apply for a Name Change with Cathay Pacific? 

To request the change or correction of a name on your Cathay Pacific flight ticket, there are two methods:

1. Online via Manage Booking

At the official site, Cathay Pacific has provided an easy Manage Booking tool. The customers can input the reference of the booking and the last name, locate the ticket, and perform minor amendments to the passenger's name. This will most often be effective when it involves corrections that are quick, like typing corrections or even rearranging the order of the items in the name.

Steps for Online Cathay Pacific Name Correction

  • Go to the Cathay Pacific official website.
  • Navigate to the Manage Booking page.
  • Enter your booking reference and last name to access your itinerary.
  • Move to the booking page and select the ticket. 
  • Open the menu tab and select the name correction option. 
  • You can now access the name change form. 
  • Enter your correct name and attach the legal documents (e.g., passport, birth certificate, or other legal documents)
  • Proceed to pay if a fee is applicable. Otherwise, you can simply submit the form and leave the page. 
  • The airline will send you a confirmation email with your updated ticket. 

2. Cathay Pacific Customer Care

When the change of name is more complicated, particularly the legal change of name, passengers are to address Cathay Pacific Customer Service directly. This can be done by contacting the airline via phone. 

In contacting Customer Care:

  • Dial 1 (833) 933-2244 and wait for the call to connect. 
  • Once your phone is connected, select your preferred language and follow the IVR. 
  • Press the suggested key and reach out to the name change department of Cathay Pacific. 
  • Now do the following: 
    • You will have your booking reference.
    • Give the justification for the change of name.
    • Give any documentation as evidence of changes to the legal name.
    • Confirm any charges or differences in fare that may be charged.
  • The airline will update your name and send you a new ticket with your corrected name. 

As per the Cathay Pacific name change policy, when the tickets were purchased with the help of the travel agencies or third-party services, the passengers might be required to address the source of their booking, which deals with amendments in the airline voice.

Cathay Pacific No Last Name Policy for International Flights

Cathay Pacific needs passenger ticket names in line with travel documents. The Cathay Pacific no last name policy international accommodates passengers who do not have a surname on the passport: the first name field generally uses the title (Mr/Ms.), the surname, the first name only (e.g., First Name: MR, Last Name: ROBERT). This is in accordance with the international airline systems that require a first and last name. By entering your name in this format, you can easily pass through the check-in and security check process for your international trip. 

How much does Cathay Pacific charge for a name change? 

The Cathay Pacific name change fee depends on the passenger's location. To see the details, check the table here: 

Locations

Direct Reservation

Third-Party Reservation 

North America 

$0

$30

Japan & Taiwan

$30

$30

Hong Kong, Africa, Sri Lanka, China, South Korea, the Middle East, West Pacific, South Pacific, South Africa

$0

$60

India, Europe, Southeast Asia

$60

$60

More Points to Consider: 

  • Typos, minor spelling errors, or minor name changes are typically complimentary when performed using the Manage Booking feature or when using customer support soon after booking.
  • A processing fee may also be charged on a legal name change, depending on the fare conditions of the ticket bought.
  • Any difference in fare that arises due to alteration of the details associated with the ticket can be paid.
  • One should ensure to verify fees with Cathay Pacific customer care in advance.

Tips to Avoid Name Change Hassles on Cathay Pacific Tickets

There are certain times when passengers make a mistake in typing their name on the ticket and face inconvenience later. Here are some tips to avoid the hassle with the name change: 

  • Check your passport/government ID: When making the reservation, please keep your passport with you to enter the name in the same order as it appears on your legal documents. 
  • Check your booking confirmation email: Once you have booked your ticket, check the confirmation email and see that your name is correct. If you found a mistake, apply for the change immediately.  
  • Review the policy: Before you request a name change, it’s advisable to understand the Cathay Pacific name correction policy to make the process easy and smooth. 
  • Booking with Cathay Pacific: Booking directly with the airline can be very convenient when it comes to correcting or amending the booking as opposed to third-party bookings.
  • Have the legal documents ready: In case of a change of name, say in the marriage, among other things, then make sure to have the legal paperwork prepared earlier.
  • Give time to make corrections: Name corrections or legal name changes should be made early enough before taking the flight to avoid the hassle of doing the same at the check-in stage.

Conclusion

Reservation on Cathay Pacific is a simple procedure, even when it comes to modifying your name on the flight ticket, but you should follow a set of policies. In some cases, the online adjustments can be easily made by using the Manage Booking menu in case of minor corrections, whereas more serious changes need direct contact with Customer Care and proper documents. In order to travel without any inconvenience, always make sure your name is the same as your identification.