Austrian Airlines Name Correction & Change Policy

Can I change the name on Austrian Airlines?

No, you cannot change the name on an Austrian Airlines ticket to another one because they are non transferable and are definitely assigned to the traveler on the ticket. Nevertheless, small amendments, like correcting typing mistakes or a change in marital status/divorce are allowed provided that the traveler is the same and that adequate proof of this is shown. Where the name change is significant or it is on behalf of another person, he or she has to cancel the ticket and buy another.

What is Austrian Airlines Name Change Policy?

In Austrian Airlines, full name change is not permitted where the intended customer is substituted by another individual. The ticket is highly personal, and therefore the reservation should be identical to the identification document of the passenger. Any significant alteration like changing the name to another person altogether is not allowed and is regarded as a ticket fraud and thus he or she will have to cancel the ticket and rebook the ticket. The main highlights of name change policy of Austrian Airlines is as follows:

  • As per Austrian Airlines Name Change Policy, there is no possibility of transferring the ticket to another individual.
  • The first, middle, or last name can only be changed slightly (up to two or three characters).
  • The amendments because of marriage or divorce or government records are accepted with evidence.
  • The changes should typically be done 48 hours prior to departure.
  • The corrections are applicable on tickets booked either through the Austrian Airlines or in few instances through the designated travel agencies.

What is Austrian Airlines Name Correction Policy?

Austrian airlines allow corrections of names with a well-defined procedure, but not complete changes of name. The policy enables the passenger to make corrections on mistakes in spelling or other minor errors without necessarily altering the whole name. The following is an overview of the Austrian Airlines name correction policy in detail:

What Can Be Corrected:

  • Errors in spelling to the extent of two or three letters in any section of the name.
  • The ability to exchange first and last names when entered in the wrong place.
  • Changing the nickname to the official name on the travel documents.
  • Change of legal name (when married, divorced), with valid documentation produced (e.g., marriage certificate, divorce decree).
  • The corrections should be requested before the initial flight portion has been flown.
  • As per Austrian Airlines Name Correction Policy, only corrections on the same passenger are permitted, and corrections on a different passenger are prohibited.
  • Any tickets purchased through third party agents might need to be corrected by calling the agent, or directly calling Austrian Airlines.

Required Documentation:

  • General corrections require an official government ID (passport, voter ID).
  • Legal documents (marriage/divorce certificate) on changing their legal names.
  • Any documentation has to be in line with the booking details to be approved.

How much does it cost to change your name on Austrian Airlines?

Austrian Airlines usually charges a non-refundable fee to make corrections to the name on tickets:

  • Fee amount: The Austrian Airlines Name Change Fee is around USD 25–31 or EUR 25-30 per correction of adults, children and infants.
  • Pre-ticketing: When corrections are done prior to issuance of tickets, then charging can be avoided.
  • Group Bookings: In case of group booking, a extra fee could be charged up to EUR 100 once the ticket is issued, where changes can only be made up to 72 hours prior to departure.
  • Post-ticketing: Corrections made after the ticket has been purchased will incur the regular fee, which may vary depending upon the fare type or other factors.

Thus, to avoid paying the high Austrian Airlines Name Change Fee, it is advised to make the changes as early as possible.

How do I change the Name on Austrian Airlines?

Austrian Airlines provides various avenues through which passengers may seek approved corrections of their names. The process to change the name on Austrian Airlines using the different channels is mentioned below in detail:

Online Process

  • Go to the official site of the Austrian airlines.
  • Now go to the option of managing booking.
  • Enter booking reference and surname in order to get access to reservation.
  • Select the option to fix your name and choose the booking of your choice.
  • Check and make payment of the necessary fee, where necessary.
  • Wait until the airline confirms through email after the correction has been made.

Email Process for Direct Bookings

Begin the process of correcting a name for direct bookings on Austrian Airlines by sending an email to their official address. You should use the subject, Name Change, to explicitly tell your email objectives. Here, in the body part of the email, elaborate on why the correction of the name was done i.e. whether it was a mistake in spelling or it was a change of name due to legal reasons. Use all the required flight and personal information, such as booking reference, ticket number, old and new names. 

Also, include any supporting documents that you need to have in case of your request, like a passport when making general corrections or marriage/divorce certificate when making legal corrections. After sending your email, the airline will examine your request and send you information about whether it is approved and any other payment requirements.

Offline/Phone Process

  • To have a correction done, call the Austrian Airlines help desk or go to an airport ticket counter.
  • Give all the required documents and pay the fee where necessary.
  • Agents will take you through the subsequent stages and validate the approved correction.

Important Points to Consider

  • Corrections must match passport: The name on your Austrian Airlines ticket should be the same name on your travel documents due to security and other legal reasons.
  • No refunds for canceled tickets with name changes: Cancellation of a ticket with a change of personal data usually does not allow you to receive a refund, except in the case of the flexible fare or error policy of the airline.
  • Time sensitivity: This should be done quite early before departure to prevent more fines or lost travel.

Summary Table: Austrian Airlines Name Change/Correction

Aspect

Policy/Info

Name transfer

Not allowed as the tickets are non-transferable

Minor corrections

Allowed up to 2–3 characters, spelling errors, and if there are any legal changes

Fee amount

Charged around EUR 25–30 / USD 25–31 per correction

Documents required

Passport, voter ID, marriage/divorce certificate are required to make the corrections

Correction channels

Online via manage my booking, Email, Phone, or by visiting the Airport desk

Group travel policy

Free before ticketing but will cost around EUR 100/CHF 110 after ticketing (up to 72h before)

Conclusion

Austrian Airlines has a strict name change policy, which is influenced by the significance of accuracy when identifying passengers. Although complete transfers of tickets to another person are strictly forbidden, the airline does allow minor corrections to be made to the name (e.g. correcting spelling mistakes or changing the information under marriage status), as long as appropriate documentation is provided. The passengers should be aware of the nature of requirements and charges related with making amends to their names and the same must be done at the earliest possible time before the flight. Using the specified steps online, by email, or in person, the travelers can be sure that their reservation is a reflection of their travel credentials, thereby eliminating potential complications along the way.