Can I Cancel my AirAsia Flight and Get A Refund?

AirAsia is a Malaysian low-cost airline with more than 160 destinations in about 25 countries across the globe. Using AirAsia, one can cancel the flight ticket based on the occupied flight ticket and get a refund. Nevertheless, the airline may take the money to review the cancellation charges then go ahead to reimburse to the passenger's account. Thus the passengers are advised to look at the cancellation and refund policy of the airline prior to canceling the ticket. 

What is the Cancellation Policy Of AirAsia? 

AirAsia reservations will include cancellations up to three hours prior to booking. In the event of cancellation the airlines will charge a cancellation fee, the balance debt shall later be credited into the account of the passenger. Nevertheless, there exist some circumstances in which the airline company will issue a complete refund of the passenger. To understand if you are eligible for a full refund, the passenger must review the AirAsia cancellation policy. The policies of the airline are listed below: 

• Your cancellation policy of AirAsia does not cover the flights that you would have passed on with their portal or done it with their representative by telephone.
• They also allow their passengers who have already booked an Easy Flight, to cancel their booking 48 hours before the flight date and they refund the whole sum.
• The airline company will lose all the money on that ticket in case of a no-show and the passengers will not receive their money back.
• The government taxes and fees will only be returned on non-refundable tickets in case of cancellation.
• The AirAsia cancellation policy will cover all the AirAsia flight tickets and the refund will be established.
• In a case where a passenger has purchased his/her ticket via a third party, then the passenger would have to address any cancellation questions to his/her travel agent.

What is AirAsia's 24-hour Cancellation Policy? 

Flights scheduled from the United States can be canceled within 24 hours of the booking, and a full refund can be requested from the airline. Under the AirAsia cancellation policy 24 hours, the initial 24 hours from the booking are a risk-free period, during which passengers can withdraw their booking and receive a full refund. However, passengers must submit cancellation requests at least seven days before the scheduled date. Otherwise, the charges may apply upon cancellation.  

How Much Does AirAsia Charge For a Flight Cancellation? 

AirAsia tickets will be penalized on cancelling. The fees may vary between the local and international flights. These charges are, however, avoidable when one makes an Easy Flight reservation or cancel them within 24 hours of making a reservation. To understand the AirAsia cancellation fee, review the points below: 

• Domestic Flights: The airline will impose a cancellation fee of $25 for canceling a domestic flight. 
• International Flights: A fee of $35 will be deducted from the ticket price for canceling an international flight. 

What Is The Refund Policy of AirAsia? 

In the case of AirAsia, the customers are entitled to the removal of their booking and a refund claim. But before cancelling a ticket and getting back the money, there are some aspects that the passengers should take into consideration, because the airline may charge them an AirAsia cancellation fee for cancelling their tickets, with the remaining money being deposited into their account. To know about the AirAsia refund policy, read the following points:  

• If a flight is canceled within 24 hours of booking and the departure date is at least seven days away, the passenger will get a full refund.
• The refund will be initiated only for the unused portion of the ticket. 
• If the flight has been canceled by the airline for some internal reason, the passengers are liable to receive a full refund. 
• According to the AirAsia Refund Policy, passengers will receive a full refund if they cancel an Easy Flight ticket. 
• No refund will be processed for the missed flight. 
• The passenger has two refund options: receive credit points equal to the ticket price or get a refund to the original payment method. However, the charges may apply to non-refundable tickets. 
• In case of a no-show, the passengers are still entitled to receive airport taxes, but they must submit the request within 6 months of the scheduled departure. 
• As per the AirAsia Refund Policy, the refund amount might take 7-14 business days to reflect in the passenger’s account. 

How Do I Cancel an AirAsia Flight And Get A Refund? 

There are many ways in which passengers of AirAsia flights can do the cancellation. The airline does not refund a ticket even after the flight has departed. In case you are interested in requesting an AirAsia flight cancellation, then you can use the possibilities described below. 

Official website

• Visit the official website of AirAsia. 
• Locate the ‘Manage My Booking’ option. 
• Enter the last name of the passenger and the booking reference code.
• Tap on the ‘Continue’ and access the booking page. 
• Now, open the menu tab and select the ‘Cancel My booking’ option. 
• Proceed with the on-screen instructions and get your flight canceled. 
• Now, move back to the booking page and select the canceled flight. 
• Select the ‘Refund’ option, and the refund form will appear. 
• Fill out the form and request a refund. 

Phone

• Dial +622129270880 and wait for the call to connect. 
• Once your call is connected, select your preferred language and pay attention to the IVR. 
• Press 1 to book your flight. 
• Press 2 to cancel your booking. 
• Wait until a person from the associated department joins you over the phone. 
• Share your booking details with the agent. 
• Locate your ticket and ask the agent to cancel it. 
• Continue over the phone and generate the refund request. 
• The agent will follow your direction and send you the confirmation email once the process is completed. 

Airport

The passengers can also cancel their last-minute flight at the airport. To cancel it, reach out to the airline’s help desk and provide your booking details. Ask the agent to cancel your booking and follow their instructions. The agent will cancel your booking and apply for a refund. 

Conclusion

In short, AirAsia has the instruction to cancel not later than three hours before the flight time, and the charge amount differs depending on the kind of flight. Refunds on paying passengers are permissible in some conditions i.e. full refund 24 hours after booking is made, should the bookings be done at least 7 days before. Awareness of the policies of the airline company will ensure that the passengers make an informed decision on cancellation and allowances with ease.