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Juneyao Airlines Cancellation Policy: Complete Guide

How to Cancel a Juneyao Airlines Flight?

It may be necessary to cancel a flight under some unanticipated situations. When you want to cancel a Juneyao Airlines flight, you should know the policy that the airline has on cancellation including fee charges. Juneyao Airlines has a number of flexible alternatives allowing the customers to cancel their flight.

Some Ways To Cancel Juneyao Flight

The procedures are given below:

Online Cancellation:

  • Go to Juneyao Airlines Web site.
  • Click on the Manage My booking or Manage Flights on the home page. Click on it to proceed.
  • You will be required to provide your booking details including booking reference number and last name. Enter the necessary details correctly.
  • After validating your booking details you will be able to see a list of your future flights. Choose the flight that you want to cancel.
  • You should also have a look at the cancellation policy before deciding on the cancellation so as to know whether there is a fee or a refund of your fare type.
  • Respond to the prompts to make sure that you canceled. To complete the process you may have to press a confirmation button.
  • Once a cancellation has been successful, an email or a notification on the site should come confirming your cancellation of flight. Keep this confirmation in mind and record it.
  • Where necessary, log in to your email or mode of payment, to determine whether any refunds will be done based on the airline policy.

Via Phone Call:

In case you want to talk to a person face-to-face, you can contact the Juneyao Airlines customer care. To cancel it over the phone, follow the following steps:

  • Call Juneyao Airlines call center +86-21-95520.
  • Follow the automated options and choose the option of flight cancellations.
  • Give your booking ref number and personal details to the representative.
  • Report that you intend to cancel the flight.
  • Observe whatever the representative says to accomplish the cancellation process.
  • Go ahead to request a confirmation of the cancellation through email.

Via Email: 

You can also cancel your flight by emailing their customer care at customercare@juneyaoair.com by attaching your booking reference number, personal details and an explicit request of cancelling your flight in the email so that they can respond quickly.

It is always advisable to maintain a record of any confirmation mails or message that you get as this might come in handy in the future or in case of any argument with respect to your cancellation.

What is cancellation policy of Juneyao Airlines?

Juneyao airlines also have certain cancellation policies which differ depending on the kind of ticket you have bought and the fare bracket. The main aspects to remember about Juneyao Airlines Cancellation Policy are as follows:

  • When making bookings on the Juneyao official website, one can request a full refund of their money should they cancel a booking within 24 hours of purchase provided that the departure date is at least 7 days after the booking date.
  • In case of buying a refundable ticket, then one can cancel the flight, and the fare is returned in the form of a total refund, but the cancellation fee can be imposed depending on the terms of the fare.
  • As per Juneyao Airlines Cancellation Policyin the non-refundable category, one can cancel but will not necessarily give a refund. Alternatively, you can be given a future travel credit, which is subject to the policies of an airline.
  • Juneyao Airlines can impose a cancellation fee, which is dependent on the type of fare and the cancellation time. This charge may be different and, therefore, it is always better to check the exact conditions of your ticket.
  • Generally, it is advisable to cancel your flight as early as possible. The nearer the date of departure, the more the fees may be.
  • As per Juneyao Airlines Cancellation Policy, if airline decides to cancel your flight because of the set of operational reasons, weather conditions, or other factors that are not under their control, you are usually entitled to the reimbursement of your ticket in full. Alternatively, they can provide you with the alternative of being rebooked to another flight without any extra fee.
  • Juneyao Airlines can adopt flexible policies in case of emergencies or in certain circumstances. Their site is the best place to visit or call customer service to obtain specific direction.

You should always read the terms and conditions upon booking your flight and always refer to the customer care of Juneyao airlines to get the latest data on cancellations.

What is 24 hour cancellation policy of Juneyao Airlines?

The Juneyao Airlines 24 Hour Cancellation Policy usually provides a full refund in case the ticket is cancelled within the 24 hours of the purchase and the departure date of the outbound flight is not less than 7 days. Beyond that 24 hours, the normal cancellation charges are charged based on the fare regulations. It is important to note that the information will depend on the region, type of fare, and the fact of whether the booking was done on the Juneyao official site or via a third party.

  • The 24-hours full-refund policy basically concerns tickets purchased on the Juneyao official site as well as in case the outbound flight is 7 days or more of the time at the time of purchase.
  • It offers free refunds on any eligible bookings within 24 hours of purchase and thereafter, the standard fee is charged.
  • The Juneyao Airlines 24 Hour Cancellation Policy encompasses JP/HO-marketed and operated flights; there may be exceptions regarding codeshare or partner-operated itineraries.
  • You may be required to log in, insert booking reference and the surname, and present payment method information details to get refunds, which are typically returned to the payment method that was used.

This policy allows certain flexibility to the travelers as they might have second thoughts on their plans soon after the booking.

What is the cancellation fee with Juneyao Airlines?

Juneyao Airlines implements the policy of tiered cancellation fee, depending on timeliness before departure and type of ticket, and zero fee within 24 hours of booking under certain circumstances. The Juneyao Airlines Cancellation Fee depend on the type of classes and time of cancellation as shown below in the case of the usual voluntary cancellations.

Timing Before Departure

Economy Class Fee (USD)

Business Class Fee (USD)

7+ days

50

120

7-48 hours

70

210

48-2 hours

160

270

Within 2 hours or no-show

210

320

There is no Juneyao Airlines Cancellation Fee for cancellations made within 24 hours provided the flight is not in less than 7 days, or disruptions caused by the airlines. Refunds are minus fees and refunds are made within 7-13 months.

What is refund policy of Juneyao Airlines?

Juneyao airlines provides the option to refund eligible tickets with special conditions on certain fares and 24 hours on specific bookings. Depending on the fare one buys and when one cancels it, refund processing and eligibility are issued towards the method of payment with credit being to the purchasing account and the refund being issued when the cancellation is made.

  • As per Juneyao Airlines Refund Policy, in case of booking a ticket in the official airline site and the departure of the outbound flight after at least 7 days since the booking, then you can cancel the ticket in 24 hours with full refund and no cancellation charge. Beyond that window, there are standard fare rules.
  • Refund eligibility is primarily determined by whether a ticket is refundable. Non, refundable tickets normally will not be refunded unless the airline specifies such exceptions or if consumer protection rules are granting the refund in that particular case.
  • Upon requesting to be refunded, have a photo identification document and the receiving evidence with you. Any money refunded will be sent back to the initial method of payment.
  • Depending on the line of refund and method of payment, the waiting time can be one week or more, thus requiring several business days to accomplish the process of refunds.
  • You might be permitted a refund of the unused portion of the ticket or a rebooking option in the case of a cancellation of the flight by the airline or the failure of flight to operate at the scheduled time according to the fare policies and the airlines policies then.
  • According to Juneyao Airlines Refund Policy, a request to get a refund must be done within the period of validity of tickets. In case of a ticket expiry, they not very often allow refunds.

How To Get Refund From Juneyao Airlines?

In order to receive money back at Juneyao Airlines in the shortest time possible one will simply have to fill a refund form on their official site. A refund request follows the following steps:

  • Enter Juneyao Airlines official site.
  • Locate the Refund or Request a Refund area, which is normally found on either the customer care or the help menu.
  • The first step is to find and access the refund request form on the site.
  • Key in the booking information of the reservation, the reference number and personal details. Make sure that you complete the correct information to avoid inconvenience and a process delay.
  • Indicate why you desire to get a refund in the field as indicated on the form.
  • In case you have any document to allow you to claim a refund e.g. a ticket cancellation or evidence of disrupted travel, attach them with the form.
  • Send the form after verifying the information that you have filled.
  • It is also a good idea to monitor your email inbox to receive a confirmation letter on Juneyao Airlines saying that the request on the refund has been processed.

Through these guidelines, you are going to stand a high possibility of recovering your money of Juneyao Airlines.

Conclusion

Cancelling your Juneyao Airlines flight is rather simple, provided that you follow the steps they offer. You can do it in various ways: online, phone or email. To begin with, it is always good to familiarize oneself with the rules and regulations of the airline that relate to cancellations and understand whether some charges are involved so as to ensure that everything works out fine. Also it is important to always carry the evidence of any cancellation or refund you might have ordered. You will always be in a position to deal with any event that will arise with your travel plans provided you update yourself.